Shield Cooper
Incident Response

Rapid Response to Security Incidents

24/7 Emergency Incident Response Services

When security incidents occur, our expert team provides immediate response to contain the threat, minimize damage, and restore normal operations as quickly as possible.

Our Incident Response Process

A systematic approach to handling security incidents

01
Preparation
Establishing incident response plans, tools, and team readiness before incidents occur.
02
Detection & Analysis
Identifying and analyzing security incidents to determine their scope, impact, and appropriate response.
03
Containment
Implementing measures to isolate affected systems and prevent the incident from spreading further.
04
Eradication
Removing the threat from the environment and addressing the root cause of the incident.
05
Recovery
Restoring affected systems to normal operation and implementing additional safeguards.
06
Lessons Learned
Conducting post-incident analysis to improve future response capabilities and prevent similar incidents.

Types of Incidents We Handle

Comprehensive response services for various security threats

Malware Infections
Response to viruses, worms, trojans, and other malicious software affecting your systems.
Ransomware Attacks
Specialized response to ransomware incidents, including containment, recovery, and negotiation support if necessary.
Data Breaches
Investigation and response to unauthorized access or exfiltration of sensitive data.
Network Intrusions
Detection and remediation of unauthorized access to your network infrastructure.
Insider Threats
Response to security incidents caused by current or former employees, contractors, or business partners.
Targeted Attacks
Response to sophisticated, targeted attacks such as APTs (Advanced Persistent Threats) against your organization.

Benefits of Our Incident Response Services

Our incident response services provide numerous advantages for your organization when facing security incidents.

  • Rapid Response

    24/7 availability ensures immediate response to security incidents, minimizing the time attackers have access to your systems.

  • Effective Containment

    Expert strategies to isolate affected systems and prevent the spread of the incident throughout your environment.

  • Damage Limitation

    Quick action to limit the scope and impact of security incidents, reducing potential financial and reputational damage.

  • Accelerated Recovery

    Efficient processes to restore normal operations and get your business back up and running as quickly as possible.

  • Regulatory Compliance

    Support for meeting incident reporting requirements and documentation for regulatory compliance.

60% reduction in breach costs with proper incident response
Average incident detection time reduced from 280 to 24 hours
95% of ransomware incidents resolved without paying ransom
Proper incident response can reduce downtime by up to 70%
Organizations with IR plans recover 2.5x faster from incidents

Our Incident Response Team

Expert professionals ready to respond to your security incidents

Specialized Expertise
Our team includes certified incident responders, digital forensics experts, malware analysts, and threat intelligence specialists.
24/7 Availability
Our incident response team is available around the clock to address security incidents whenever they occur.
Extensive Experience
Our team has handled hundreds of security incidents across various industries and threat scenarios.
Advanced Toolset
We utilize state-of-the-art forensic and incident response tools to efficiently investigate and remediate security incidents.

Industry Certifications

Our incident responders hold certifications such as GCIH, GCFA, CISSP, CCFP, and other relevant qualifications that demonstrate their expertise in handling security incidents.

Frequently Asked Questions

Common questions about our incident response services

Ready to Respond When You Need Us Most

Don't face security incidents alone

Our expert incident response team is ready to help you address security incidents quickly and effectively. Contact us today to learn more about our services or to establish an incident response retainer for priority access.

24/7 Emergency Hotline: +1 (520) 955-9305